Trojan Self Storage

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Qualities of a Good Storage Facility


Do you want to move your belongings, de-clutter your home or downsize the available space? Are you stranded on where to store your belongings while renovating your home? Well, there are very many storage facilities around you that you can choose from. However, not all facilities are designed the same in terms of stowing your belongings and guaranteeing safety.

It takes more than the stowing facilities for a company to build the best storage facility. A quick search on the internet or a few recommendations may not be sufficient. Now, how can you tell that a given company is the storage facility in your area? Take a look at the following qualities of a good storage facility. Understanding the qualities bellows will help you to make the right choice when looking for a storage facility.

Customer Service

First and foremost, a great storage facility should have the best customer care system. Whether you are contacting them via the phone, email, or in person, you need their representatives to be welcoming, helpful and responsive. Good customer service encompasses friendliness, humility, precise and professional.

It is from customer service sector that you will learn how the facility operates. If they are not being helpful, then go on to the next storage facility. Therefore, great storage must have a great customer service plan.

Well-maintained Facility

A good storage facility should always be clean and well-maintained. No customer that would love to see their foam or textile products socked with water. Also, it can be very frustrating for a client to come for his belongings only to find that they are choking dusty. In essence, a great storage facility must be well maintained.


A good storage facility must be pest free. As a responsible client, you need to inspect the facility to see any signs of pests. Also, they should guarantee you the safety of your belongings in terms of pest infestation. If you happen to see even one rat or any other pest, just avoid that facility. Therefore a quality storage facility must be pest free.


Every person expects to collect their belongings in the exact same state, quality, and quantity they left them in the facility. A good facility should have the best security systems to watch over the goods stored. They should have reliable measures towards preventing the belongings from getting stolen and destroyed. Therefore, a good facility must have enough guards, proper visual surveillance and even better fencing to ensure security is given a top priority.

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